What is AI telling your customers about you?
We show you what ChatGPT, Claude, Gemini, Google and Meta AI answer when someone asks about your category in your country — and who you are competing with inside those answers.
What you'll see
- Whether AI names you when your customers ask what to buy, and in what position.
- Your share of voice against your competitors, engine by engine.
- How AI describes you: the traits, the tone, and the outdated or false facts.
- Which sources AI cites about your brand, and where to start.
How it works
- 01
Fill in the form
Your site, your market and, optionally, your competitors. Two minutes.
- 02
We get in touch
Within one business day, to schedule and tune the questions for your category.
- 03
We walk you through it
The real answers of the five engines, in your language and your country, and what to do first.
Looking for pricing? Request the diagnostic — we'll send a proposal for your case with it. We work with small businesses up to large brands with several product lines.
Brands that work with Refractia
Pan American Energy · AXION energy · Castrol · Bancor · Grido · Universal · Sendbox · Bando · Titan Push
“The way it analyzes how AI perceives a brand gave me great clarity on how we’re being seen in the AI ecosystem.”
Frequently asked questions
Is the diagnostic free?
Yes. Free, with no commitment to buy.
What do you need from me?
Your website and the country you want measured. Competitors are optional — if you don't list them, we detect them from your site.
Which AI engines do you measure?
ChatGPT, Claude, Gemini, Google AI Overviews and Muse, Meta AI's model. Each market is measured in its own language, with questions that name the country.
Is it useful for a small business?
Yes. Emerging brands often show up in AI search before they show up in chat, and the diagnostic shows you that difference.