Food & Beverage

When Diners Ask AI: “Where Should We Eat?”

Restaurant discovery is changing. When diners ask AI for recommendations, is your establishment being suggested—or are competitors winning the table?

ChatGPT

Diner asking:

“What's the best Italian restaurant in Chicago for a date night?”

AI Response:

“For a romantic Italian dinner in Chicago, [Competitor A] is known for ambiance, [Competitor B] has authentic Neapolitan cuisine, and [Competitor C] offers an intimate setting...”

Is your restaurant being recommended?

200M+

Weekly ChatGPT users asking for recommendations

Source: OpenAI

79%

Consumers expect personalized dining recommendations

Source: Salesforce

25%

Predicted drop in traditional search by 2026

Source: Gartner

Culinary Discovery Goes AI

Diners increasingly ask AI for personalized food recommendations instead of browsing review sites. This creates new competitive dynamics.

Restaurant Rankings

AI curates shortlists for "best" queries. Your ranking determines if you get the reservation.

Cuisine Perception

AI describes your cuisine, specialty dishes, and dining experience. Is it accurate?

Dietary Attributes

Vegan, gluten-free, organic—AI needs to understand your dietary offerings.

Occasion Matching

Date night, business lunch, family dinner—AI matches restaurants to occasions.

What Refractia Reveals for F&B

Restaurant Visibility

See when and how AI recommends your establishment for different dining occasions.

Cuisine Perception

Understand how AI describes your food, service, and dining experience.

Competitive Analysis

Track which competitors appear in AI recommendations for your cuisine type.

Review Impact

Monitor how online reviews influence AI perception of your establishment.

See How AI Perceives Your F&B Brand

Get a comprehensive analysis of your AI perception. Fill more tables through AI-driven discovery.

Request Your Analysis